Questions, answered.

Yes, they are widely adopted in the UK to improve service efficiency and customer experience.

These are digital terminals that allow customers to browse menus, customise orders, and make payments independently. They are typically integrated with the restaurant's EPOS system for seamless order processing.

Self ordering kiosks streamline the ordering process, reduce wait times, and increase order accuracy, enhancing overall customer satisfaction and operational efficiency.

Three ways: guests spend more when ordering themselves — every extra, side and upgrade is offered on every order; fewer staff hours go on taking orders; and faster service brings customers back more often. Busy sites typically see a return within months.

Yes, they support various payment options, including contactless payments.

Yes, they incorporate security measures to protect customer data and ensure secure transactions.

Yes. The kiosk puts add-ons, sides, drinks and meal deals in front of every guest on every order — something a busy cashier rarely has time to do — so the average basket grows.

Yes. Guests can pay with gift cards and add a mobile number to earn and redeem loyalty points, which keeps regulars coming back.

Yes — printed at the kiosk, or sent by email or SMS.

Yes. Guests switch the kiosk into their own language with one tap — up to 15% more orders get finished instead of being abandoned at the screen.

Costs vary based on the kiosk model and customisation options chosen, but they generally include the initial purchase, installation, and potential maintenance fees. For specific pricing details, contacting Foodhub for a quote would be necessary.

Three machines running the same Foodhub Kiosk software: the full-size K2 for high-volume floors, the countertop K2 Mini for tight spaces, and the modular SUNMI Flex 3 display. See the Hardware page for the full lineup.

Very little. Kiosk Mini sits on any counter at just 10kg, while the full-size K2 stands on the floor or mounts on the wall — pick the footprint your floor plan allows.

Installation assistance, staff training, ongoing technical support and regular software updates — backed by 24/7 human support from day one.

Fully. Your name, colours, food photos and menu on every screen — change prices, deals and items any time, so the kiosk looks built for your restaurant.

Yes. Foodhub kiosks connect with Square, Lightspeed, Toast, Clover and more — orders flow straight to your POS and kitchen, with no re-keying.

Yes. Run the same self-service experience in every site with central menu control, keeping ordering consistent as you expand.

They reduce wait times, offer personalised recommendations, and provide a convenient, user-friendly ordering process.

They are designed to be accessible, featuring large screens and easy-to-navigate interfaces.

Minimal training is required as the systems are user-friendly, but staff should be familiar with basic troubleshooting and customer assistance.

Yes, they feature an intuitive interface that allows customers to place orders with just a few taps.

Staff can jump in at any point, and Foodhub's 24/7 support team troubleshoots hardware and software issues to keep you running.